1. Introduction
CryptRadar ("we," "our," or "us") operates the website thecryptradar.com and the CryptRadar Telegram bot. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
2. Information We Collect
Website
We may collect email addresses when you subscribe, contact information when you email us, and analytics data such as anonymized IP address, browser, pages visited, referring website, device information, and general location.
Telegram Bot
Telegram may provide your user ID and username. We store alert preferences, commands, queries, and public wallet addresses you ask us to monitor. We do not collect private keys, seed phrases, exchange API credentials, passwords, or financial account information.
Payments
Payments are processed through Whop. We do not store credit card numbers, billing information, or payment details.
3. How We Use Your Information
We use information to send updates, understand website usage, provide alerts and wallet monitoring, personalize settings, improve the bot, respond to inquiries, and detect abuse or security issues.
4. Data Sharing
We may use trusted providers including Google Analytics, advertising partners, Whop, email services, and Telegram. We may disclose information for legal requirements, rights protection, fraud investigation, or business transfers. We do not sell, rent, or trade your personal information.
5. Data Retention
Analytics data follows provider retention policies. Email addresses are retained until unsubscribe. Bot data is retained while you use the service; inactive user data may be deleted after 12 months, and deleted accounts within 30 days.
6. Your Rights
You may request access, correction, deletion, portability, or objection to certain processing by emailing us. You may unsubscribe from newsletters by link or email. Bot data can be deleted with the /delete_account command or by contacting us.
7. Security
We use HTTPS/TLS, access controls, secure storage, backups, and monitoring. No storage or transmission method is 100% secure.
8. Children, International Transfers, GDPR, and CCPA
Services are not intended for users under 18. Servers are located in Germany. EU users have GDPR rights, and California users have CCPA rights including access and deletion requests.
9. Public Blockchain Data
Blockchain transactions are public and permanent. Wallet addresses and transactions you monitor may be publicly visible and cannot be deleted or modified by CryptRadar.
10. No Financial Advice
CryptRadar provides informational alerts and monitoring tools only. We do not provide financial advice, investment recommendations, or trading signals.
11. Contact Us
Email: [email protected]
Website: https://thecryptradar.com
Response time: We aim to respond within 48 hours.
Acknowledgment: By using CryptRadar's website or Telegram bot, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.